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Frequently Asked Questions (FAQ) Information & Support

Common Questions

Can Anyone use Brain Wave Technology audio products?

No not every one. It is recommended that children under 18 years of age do NOT use any Brain Wave Technology products.

It is NOT recommended that you use our products if you have a predisposition to epilepsy, seizures, fits or neurological conditions or any other condition medical or mental, that may be affected by brain entrainment, if unsure seek medical advice first.

Brain entrainment is very safe and beneficial for most people (see above), over the last fifty years hundred of thousands have used and listened to entrainment safely.

Can you use the CDs while driving?

No do not use while driving or in activity that requires your alertness or concentration.
Any CD that has a frequency less then 13Hz (cycles per second) or any sound tempo that is 
less < 60 then beats per minute should NOT be used while driving or operating any equipment. This applies to all audio tempos not just ours.

Technical Questions

Do you need head phones to listen to our audio CDs or audio files?

With some of our audios it is recommended that you use head phones to experience their full potential, please read each individual audio for specifications.

What head phones are best to listen to the CDs with?

Most head phones are adequate however our audios engineers choices are the

  1. Sure SE530 Sound Isolating Earphones. 
    Classification: Earphones. 
    Price about: $550USD

  2. Bose In-Ear Headphones. 
    Classification: Earphones.
    Price about: $100USD

  3. Sennheiser HD 555 Headphones 
    Classification: Headphones.
    Price about: $180USD

What ever your choice is make sure they feel comfortable!

WARNING: Prolonged sound exposure of 70 dB or higher can cause permanent
                 hearing loss.

Downloading MP3 files in ZIP format

You will need a zip extraction program to unzip the files.

If you are unfamiliar with ZIP files please find someone that is. As we are selling a ZIP file that contains 2 files an MP3 and a PDF file within the ZIP file.

We are very sorry but we do not have the time to teach people about file extensions and file handlers. 

If you have trouble understanding the above please find someone that does.  

You will also need Adobe PDF reader to read the PDF file that is in the ZIP file.

The download link will be sent to the email address you have given PayPal....

Please make sure that the email you have given PayPal is up-to-date and you can receive emails....

We are not responsible if your email bounces and is not up-to-date....Our system sends the download link to your PayPal email......

After you have paid for your item Please check you're PayPal email for the download link.

Check the spam folder in your email account or your email program as we get emails from time to time asking why the download link was not received, only to find that the download link is in their spam box.

When you download a file we log all server activity including and not limited to the following!

System Download Notification.

Order Number : 91D197700JXXXXXXX
Item Number : MP3-BRS
Description : Brain Storm Meditation CD in MP3
Filename : Brain-Storm.zip
IP : 192.XXX.XX.XXX
Download time : 01 Jun 2009 12:09:07
Expiry time : 02 Jun 2009 12:01:18
User agent : Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_5; en-us) AppleWebKit/525.18 (KHTML, like Gecko) Version/3.1.2 Safari/525.20.1 

You are permitted 1 download per purchase. sharing download links is strictly prohibited uploading to files to another servers is also strictly prohibited. 

Sharing files via pear-to-pear networking or any illegal distribution and or replication of sounds, digital CDs and/or any part of this site will be vigorously pursued thru the justice system.  

All files are protected by Copyright © Law please see our legal notice....

Download Times.

The download time will vary depending on your connection speed. It is recommended that you have a broad-band connection.

The MP3 Files are in ZIP & Approximately  80 MB in size
Connection Speed  Approximate Downloading Time
256 Kbps 38 min 30 Sec
512 Kbps 19 Min 15 Sec
1.024 Mbps 10 Min 37 Sec
1.544 Mbps  6 Min 23 Sec

Listening Times & Duration

How often and for how long should you listen to our audios?

It is recommended that you use only one CD or Audio program at a time before moving onto another audio program, in order to gain the full benefits of each CD. Note: It is not necessary to listen to each and every CD they are designed to be beneficial individually.

It is not recommended to exceed listening times!

Listen once a day to the duration of the main track for four to six weeks.

It is recommended that you listen up to once per day, to the duration of the main track, preferably at a time that you can close your eyes and deeply relax and not be disturbed, such as in the evenings or at night around bedtime for a period of 4 to 6 weeks. Then listen occasionally from time to time. Busy people may find it difficult to find the time to listen daily; listening two to three times a week for 4 to 6 weeks is also beneficial. Then listen occasionally from time to time. 

To gain the full benefit use one CD at a time until you feel you have gained the full benefits for a period up to four to six weeks. Then break for a month before moving onto the next audio program. 
Listen at a comfortable low volume.

Brain entrainment is a wonderful tool that only requires around an hour per day, for a period of around 4 to 6 weeks to experience the audio's many benefits. Do not exceed listening times, listening for long periods or hours on end will not increase effectiveness or help you to achieve desired outcomes sooner. It is the users responsibility to always use sensibly.

Ensure that the audio program that you choose to listen to, fits in with your daily activities. Depending on your lifestyle beta programs may be better for mornings and meditation audios are better suited for when you have the time to deeply relax, such as evenings and delta sleep audios nightly around bedtime. These audios are meditation and relaxation aids and therefore will assist the meditation or relaxation process. Over listening or using for hours on end may make one feel overly relaxed or ‘spacey'.

In order to obtain each audio programs full benefit it is not recommended to combine audio programs. 

Experiment as to which audio program works best for you, the preferred time of day to use and fits in with your lifestyle.

Subliminal only audios can be used at any time during day or night. However please read individual product specifications as they may NOT be suited for driving and or operating equipment.

Product Warranty

Whilst, all reasonable care is taken in our audios, this does not give a guarantee that the services provided meet your requirements or be successful in outcome, as individual results may vary form person to person.

Whilst reasonable care is taken, Brain Waves Technology and the use of its audios is at the clients own risk, meaning that you as the user agrees that it is at your own risk. The user of any Brain Waves Technology product assumes all risks in using, waiving all and any claims against Brain Waves Technology and its affiliates for any physical or mental injuries/damages. Brain Waves Technology or its audios are not responsible in anyway whatsoever for any experience, decision, action or inaction, made by you as a consequence this is solely your responsibility. No legal action or personal indemnity whatsoever can be forthcoming from individuals, or companies, or entities, or be held liable for accidental, direct or indirect damages, chance, resulting from use, misuse or, instructions or defect of its product(s).

Return Policy (CDs)

In the unlikely event a CD or Merchandise is damaged upon transit please return the item and we will gladly re-send you a replacement free of charge! You will need to pay for for the postage of the item to us.

Our Return Address

Return Address

Return Policy (MP3 Digital Delivery)

No Returns are accepted on Digital Delivery items.

If you can not download the item we will physically ship it to you on a CD free of charge.

Please note the CD does not have fancy packaging it is just the MP3 file burnt onto CD-R disc.

Refunds

Please listen to the audio sample before you bay it, as we do not offer refunds on the basis that audios can be easily copied, also see our Legal Notice

Disclaimer

Do not use if you have a predisposition to epilepsy or seizures. Do not use whilst driving, operating equipment or in any activity that requires your alertness or concentration. If you have a medical condition please check with your doctor before using any Brain Waves Technology product. In the unlikely event any uncomfortable feelings arise immediately discontinue use and immediately see a doctor. Individual results may vary

 

 


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