Frequently Asked Questions (FAQ) Information & SupportFor a quick reference click on the links below.
Common QuestionsCan Anyone use Brain Wave Technology audio products? It is NOT recommended that you use our products if you have a predisposition to epilepsy, seizures, fits or neurological conditions or any other condition medical or mental, that may be affected by brain entrainment, if unsure seek medical advice first.It is recommended that children under 18 years of age do NOT use any binaural brain entrainment products, unless advised by a qualified medical professional. Brain entrainment is very safe and beneficial for most people (see above), over the last fifty years hundred of thousands have used and listened to entrainment safely. Can you use the CDs while driving? No do not use while driving or in activity that requires your alertness or concentration. Any CD that has a frequency less then 13Hz (cycles per second) or any sound tempo that is less < 60 then beats per minute should NOT be used while driving or operating any equipment. This applies to all audio tempos not just ours. Technical QuestionsDo you need head phones to listen to our audio CDs or audio files? With some of our audios it is recommended that you use head phones to experience their full potential, please read each individual audio for specifications.What head phones are best to listen to the CDs with? Most head phones are adequate however our audios engineers choices are the
What ever your choice is make sure they feel comfortable! WARNING: Prolonged sound exposure of 70 dB or higher can cause permanent Downloading MP3 files in ZIP formatYou will need a zip extraction program to unzip the files.If you are unfamiliar with ZIP files please find
someone that is. As we are selling a ZIP file that contains 2
files an MP3 and a PDF file within the ZIP file. The
download link will be sent to the email address you have given PayPal.... After you have paid for your item Please check you're
PayPal email for the download link. When you download a file we log all server activity including and not limited to the following! System Download Notification. You are permitted 1 download per purchase. sharing download links is strictly prohibited uploading to files to another servers is also strictly prohibited. Sharing files via pear-to-pear networking or any illegal distribution and or replication of sounds, digital CDs and/or any part of this site will be vigorously pursued thru the justice system. All files are protected by Copyright © Law please see our legal notice.... Download Times.The download time will vary depending on your connection speed. It is recommended that you have a broad-band connection.
Listening Times & DurationHow often and for how long should you listen to our audios? Listen once a day to the duration of the main track for four to six weeks. It is recommended that you listen up to once per day, to the duration of the main track, preferably at a time that you can close your eyes and deeply relax and not be disturbed, such as in the evenings or at night around bedtime for a period of 4 to 6 weeks. Then listen occasionally from time to time. Busy people may find it difficult to find the time to listen daily; listening two to three times a week for 4 to 6 weeks is also beneficial. Then listen occasionally from time to time. To gain the full benefit use one CD at a time until you feel you have gained the full benefits for a period up to four to six weeks. Then break for a month before moving onto the next audio program. Listen at a comfortable low volume. Brain entrainment is a wonderful tool that only requires around an hour per day, for a period of around 4 to 6 weeks to experience the audio's many benefits. Do not exceed listening times, listening for long periods or hours on end will not increase effectiveness or help you to achieve desired outcomes sooner. It is the users responsibility to always use sensibly. Ensure that the audio program that you choose to listen to, fits in with your daily activities. Depending on your lifestyle beta programs may be better for mornings and meditation audios are better suited for when you have the time to deeply relax, such as evenings and delta sleep audios nightly around bedtime. These audios are meditation and relaxation aids and therefore will assist the meditation or relaxation process. Over listening or using for hours on end may make one feel overly relaxed or ‘spacey'. In order to obtain each audio programs full benefit it is not recommended to combine audio programs. Experiment as to which audio program works best for you, the preferred time of day to use and fits in with your lifestyle. Subliminal only audios can be used at any time during day or night, for four to six weeks. However, please read individual product specifications as they may NOT be suited for driving and or operating equipment. Product WarrantyWhilst, all reasonable care is taken in our audios, this does not give a guarantee that the services provided meet your requirements or be successful in outcome, as individual results may vary form person to person. Refund Policy (CDs)PLEASE NOTE: NO Refunds are issued once the order has been shipped or posted. The time that you have to claim for a refund is very limited and at our discretion, as we make every effort to ship orders as soon as possible (ASAP). Once your order is shipped or posted you CANNOT claim for any refund, as at this point all sales are considered to be final. Only if we have NOT shipped or posted your order and for some reason you change your mind and ask for a refund, you will be charged an Administration fee of $5.00USD. Please listen to the sample audio and read the product description before you buy anything. Return Policy (CDs)In the unlikely event a CD or Merchandise is damaged upon transit please return the item and we will gladly re-send you a replacement free of charge! You will need to pay for for the postage of the item to us. Our Return Address
Return & Refunds Policy (MP3 Digital Delivery)No Returns or Refunds are accepted on Digital Delivery items. If you can not download the item we will physically ship it to you on a CD free of charge. Please Note: The CD does not have fancy packaging it is just the MP3 file burnt onto CD-R disc. Please listen to the audio sample before you buy it, as we do not offer refunds on the basis that audios can be easily copied, also see our Legal Notice Usage DisclaimerDo not use if you have a predisposition to epilepsy or seizures. Do not use whilst driving, operating equipment or in any activity that requires your alertness or concentration. If you have a medical condition please check with your doctor before using any Brain Waves Technology product. In the unlikely event any uncomfortable feelings arise immediately discontinue use and immediately see a doctor. Individual results may vary General Disclaimer - Please read carefullyWhilst reasonable care is taken, Brain Waves Technology and the use of its audios is at the clients own risk, meaning that you as the user agrees that it is at your own risk. Brain Waves Technology is not responsible for technical problems on the internet, messages accidentally lost or misdirected, Internet service providers downtime, or communications intercepted by a third party or hackers. Brain Waves Technology is not responsible for any information that may not be accurate or given to Brain Waves Technology by the user, thereby preventing Brain Waves Technology from giving the user utmost effectiveness. Whilst, reasonable care is taken, in our audios this does not give a guarantee that the services provided meet your requirements, be error free or be successful in outcome. Brain Waves Technology is not intended to offer crisis intervention or in-depth psychotherapy. Brain Waves Technology or its audios are not responsible in anyway whatsoever for any decision, action or inaction made by you as a consequence this is solely your responsibility. No legal action or personal indemnity whatsoever can be forthcoming from individuals, including but not exclusive to Australia, USA, Canada, UK. By purchasing, downloading, and/or listening to any of our products (Audios) you agree to the above terms and conditions furthermore you forfeit any legal rights to any country state or territory.
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